About Deposit Limits
A deposit limit caps the total amount you can deposit into your Betjoey.co account during a defined period. It is designed to help you control your spending by preventing deposits beyond your chosen threshold.
What Counts as a Deposit
All incoming payments you initiate into your Betjoey.co account are aggregated toward your active deposit limit, regardless of the payment method used.
All accepted payment methods (debit card, bank transfer, etc.) are combined under a single limit.
Winnings credited to your balance are not counted as deposits.
Refunds or administrative adjustments are not treated as deposits.
When the Limit Is Reached
Once your deposit limit is reached, further deposits are automatically blocked until the active period resets.
Any existing funds in your account remain available for wagering. Only new deposits are restricted.
Limit Periods
When setting a deposit limit, you choose one of the following periods:
Daily
Resets automatically at midnight (AEST) each day.
Weekly
Resets at midnight on Monday each week.
Monthly
Resets on the first day of each calendar month.
Each period resets automatically. Your deposit capability restores in full when the period renews.
Changing Your Limit
You can set, adjust or remove your deposit limit at any time through the My Account section on the Betjoey.co website.
Decreasing a Limit
Takes effect immediately.
Increasing a Limit
Subject to a mandatory 7-day cooling-off period before the new limit applies.
Removing a Limit
Treated the same as an increase - subject to the 7-day cooling-off period.
Notifications & History
Betjoey.co may send you notifications as you approach your deposit limit, helping you stay aware of your remaining capacity within the active period.
All previous limit changes are recorded in your account history, where you can review the dates and values of past adjustments.
Deposit Limits & Your Activity
We encourage you to periodically review your deposit limit alongside your overall wagering activity. Assessing whether your limit still reflects your circumstances helps ensure it remains an effective control.
Deposit Limits and BetStop
A deposit limit set on Betjoey.co applies only to your Betjoey.co account. It does not restrict access to other wagering services.
BetStop is Australia's National Self-Exclusion Register. Registering with BetStop can restrict your access across all licensed Australian online and phone wagering providers.
Visit BetStop →If a Deposit Limit Is Not Enough
If you feel you need stronger restrictions than a deposit limit provides, you can review self-exclusion options on our Responsible Gambling page or register directly with BetStop.
Important Information
Customers who have not set a deposit limit may periodically be prompted to consider setting one. Deposit limits operate under applicable Australian wagering regulatory requirements. If you need assistance with your deposit limit or any account setting, contact Betjoey.co Support.